Costa Legal Compliance Guide

Costa Coffee is the UK’s largest coffeehouse chain and was seeking to ensure their business operations met all legal guidelines and that they had procedures in place to comply with any regulatory standards relating to the environment, energy and social and governance practices.

Greengage provided regulatory advice in the form of an environmental legislative compliance guide. Costa are keen to take forward a proactive rather than reactive environmental agenda and a key aspect of this was advanced knowledge and understanding of forthcoming environmental legislative and policy changes, which were included in the guide.

Greengage produced a compliance guide that covered Costa’s coffee shops, Costa Express units and The Roastery facilities throughout the UK.

As part of the legislative guide, Greengage devised a ranking matrix to assess the risk that each regulation represents to the business and thereby allow Costa to understand the implications of compliance at all stages of construction and operation.